What information do we collect from you?
We collect your personal information from you only when you order goods or services on our website, when you complete any customer survey, or through cookies. In order for us to successfully deliver your order to you, we collect your personal Information as may be required for the purposes connected thereto when you place an order on the Platform. This information is collected, stored and used on secured servers.
How do we use the information we collect from you?
We use the details provided by you during check out to process your order: ensure that orders are successfully delivered on time, to keep you informed on the status of your order and to manage your account. In connection with facilitating this service, we receive call data, including the date and time of the call or SMS message, the parties' phone numbers, and the content of the SMS message, etc. We may also collect information to enable us to understand you better so that we can improve (i) your user experience; (ii) to assist our customer service and technical support personnel; and (iii) put processes in place to prevent fraud and unlawful use. In an effort to make the Platform effective and improve the Platform, certain information may be collected each time you access the Platform. Such information may be saved in server logs in an encrypted form which may not identify you personally. Such information or data may include, but shall not be limited to, IP address, your server details, and duration of your visit, date, time or purpose of your visit.
To the extent necessary to provide you the services on the Platform, we may be required to disclose your Personal Information to Third Parties solely in connection with purchase, sale and delivery of your order in accordance with the terms and conditions stipulated by such Third Party. We may also provide your Personal Information to Third Party contractors who work on behalf of or with us to help us communicate with you or to maintain the Platform.
Cookies and Google Analytics
Cookies are small pieces of information saved by your browser while visiting websites. They are necessary to have websites work more efficiently or to provide information to the website’s owners. We collect cookies to record various aspects of your visit and assist us in providing you with uninterrupted service. This information is maintained distinctly and is not linked to the Personal Information that you submit to us. To get more information about cookies, please visit www.allaboutcookies.org.
We may offer email, SMS, WhatsApp or other forms of communication to share information with you about certain promotions or features the Platform may choose to offer or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You may receive such communication when you have registered as a user in order to provide advertisements about goods and services of interest to you.
Link to Third Party apps and websites